This was a first time trip to Paris with my mom and daughter. We booked a tour with William a few days before arriving. It was a great decision.William is friendly and funny and knows the ins and outs of Paris. He was so upbeat and kept great energy going even when we all started to get tired after a long day of sight seeing. He was great with my daughter. She adored him and the tour. He took th time to plan skittle something for all of us even though we all seemed to want different things Very skillful gentleman. He helped us navigate the subways, which really helped us for the rest of our trip as well as showing us some great places to hang out and eat. He even helped me make a dr apt at the local clinic bc I forgot my medicine at home. I don't know what I would have done without him. He taked to the nurses and scheduled an apt for me. ( and that was well after the time of our tour had officially needed) he has a big heart and a warm smile. He's an wonderful example of the friendly and hospital Parisian we experience here on our trip. Take a tour with William. You will have the very best time!